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Types of Skiing Explained: Alpine, Nordic, Touring & SkateGet in touch
We’ve put together FAQs, packing lists and trip guides in our help centre. Always check there first, as chances are we've answered your question.
FAQs
Still can’t find the answer or have a rogue question we haven’t thought of? Get in touch via the form below.
bookings@gutsygirls.co.uk
Prefer to chat it through on the phone? Choose a time for one of our team to call you back.
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FAQs
We’d much rather have a proper conversation than have you sitting in a queue. Our team works remotely and across a few different time zones, so instead of an office line we offer callbacks. Pick a time that suits you and one of us will ring you with your query already in front of us.
Our team works Monday to Friday and we normally reply within two working days. Anything urgent goes to the front of the queue.
You can book a call here. Choose the time and date that best suits and let us know a bit more about your query and we’ll phone you to chat.
Every trip has its own trip guide which gives more detailed information about what to pack, logistics, transfers and what to expect on the holiday itself. You can find them all on our trip guides page, and once you book, yours is also in your booking portal.
Send us an email and we’ll prioritise it, though do bear in mind we’re not working at weekends, so anything sent Friday evening onwards won’t be picked up until Monday. If it’s very last minute and the answer isn’t in the trip guide or our FAQs, your host may be able to help on your WhatsApp group.
Please send us an email. We’ll take your cancellation from the date you’ve emailed us.
Our cancellation policy is: