JOBS AT GUTSY GIRLS
Who We Are
Gutsy Girls is a travel and adventure company for women, passionate about redefining adventure for every woman. Our mission is to inspire and empower women to step beyond their comfort zones, explore new horizons, embrace new sports, and discover how bold and badass they are.
We're not all about conquering the highest mountain, setting speed records, we're here to create adventures that are approachable, welcoming, and, most importantly, fun.
What We Do:
We create small group adventure holidays for solo women travellers, connecting you with new friends as you learn new sports and explore wild places.
We live by a few guiding principles that shape our approach:
Supportive Adventure: It's not about the height of the peak but the journey taken. Every step outside your comfort zone is a personal Everest, and we celebrate each one.
Laughter is Our Compass: Amidst the thrill and challenge, we keep laughter at the forefront. Be it a splash while learning to paddleboard, a lost tent peg, or an unexpected scenic detour, we navigate with a sense of humour, reminding ourselves not to take life too seriously.
Beginners Friendly Approach: We know the feeling of being new to something, we create supportive and welcoming environments that eliminate the intimidation from trying new sports and embracing the great outdoors.
Friendship and Connection: It's more than just activities; it's about forging connections with nature, fellow adventurers, and even a touch of self-discovery (if you're inclined, no pressure!). Arrive solo, and you'll depart with new friends.
For All Women: At Gutsy Girls, we celebrate every woman, regardless of age, race, shape, size, ability, or background. Adventure knows no boundaries, and neither do we.
OPENINGS
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Thank your your interest in our role, we have received over 650 applications. We will be reviewing this in the next 2 weeks and will be inviting applicants for interviews shortly.
Customer Service and Administration Assistant - APPLICATIONS NOW CLOSED
We are seeking a passionate customer support and administration assistant to join our small team.
Responsibilities Include
💌 Guest Email Support:
Responding to guest queries
Assisting guests in choosing the right adventure for them
Providing support with travel logistics
🌍 Trip Logistics:
Researching flight schedules
Writing informative FAQs
Creating feedback forms
Adding events to Meetup and Facebook
📁 Administration and Organisation:
Updating operational spreadsheets
Booking staff travel and insurance
Organising filing systems
Adding trips and day events to booking software
Updating and managing CRM
Skill Requirements
Exceptional grammar and spelling
Solid written communication skills
Outstanding organisational and prioritisation abilities
High attention to detail
Previous customer service experience is desirable but not essential
Previous administration experience is desirable but not essential
About You
You are self-motivated and can work autonomously.
You have enthusiasm and a willingness to learn.
You are adaptable and willing to work in a fast-paced and dynamic team.
Hours
20 hours per week commitment.
Possibility for extended hours during busy periods.
Position is on a self-employed basis with potential to become a full time permanent position.
Rate
We are offering an hourly rate of £13 - £15 (depending on experience)
Flexible Working Hours
To keep up with our busy inbox, you’ll need to spread your 20 hours over 4-5 days.
We can discuss the working pattern and find a solution that works for the team and you.
Fully Remote Role
Log on from anywhere in the world!
You’ll need to be online for some of the time during UK operational hour (Mon - Fri 8am-6pm)
POSITION NOW FILLED 🙌