GUTSY GIRL x LONG LINE SURF - TERMS AND CONDITIONS
These Terms and Conditions are for supplier/principal Longline Surf, who host our Ireland Weekends.
Gutsy Girls Terms and Conditions apply to all bookings. You can read them here
Long Line Surf School reserve the right to change the venue activities due to unsuitable conditions.
All Long Line Gutsy Girl Weekends are bespoke and personal. The itinerary is never final as we must consider the ever changing sea and river conditions. We will provide an authentic “Irish Retreat” where you will get an in depth look into our community and culture.
If we have to alter your booking before departure any alteration will either be major or minor. Where an alteration is minor, we will, if practicable advise you before departure, but we are not obliged to do so or to pay you compensation. A minor alteration is any alteration apart from a major alteration as defined below.
When an alteration is a major alteration (and a major alteration is an alteration which involves a change to accommodation of a lower rating, or a change of activity for the duration of your holiday for reasons other than those out of our control such as weather) we will advise you as soon as is reasonably possible.
Where after departure a significant proportion of the services contracted for is or cannot be provided (for reasons other than those out of our control such as weather), you will have the choice of returning to your point of departure and receiving a pro rata refund for the cost of the remainder of your holiday, or accepting alternative arrangements.
Cancellation by the Company
We reserve the right in any circumstances to cancel your holiday. If we have to cancel your holiday, you will be withdrawn from the contract and a full refund of all monies paid. In addition in appropriate cases, and where such cancellation is not due to force majeure as defined below, we will pay you compensation that is reasonable taking into account all the circumstances.
Force majeure is any unusual and unforeseeable circumstance beyond our control, the consequences of which neither we nor our suppliers could avoid, examples of which are war, threat of war, riots, civil strike, terrorist attack, industrial disputes, natural or nuclear disaster, fire or adverse weather conditions, level of water in rivers, or other similar events beyond our control.
Cancellation by the Client
You, or any member of your party, may cancel your holiday at any time providing the cancellation is communicated to us in writing. As this incurs administrative charges we will retain your deposit and in addition may apply cancellation charges up to the maximum shown as follows:
21 – 30 days 50% of total cost
20 days or fewer 100% of total cost
Note: If the reason for cancellation is covered under the terms of an insurance policy you may be able to reclaim these charges.
Clients’ Dissatisfaction with the Weekend Retreat
In the unlikely event that a Long Line Gutsy Girls Weekend is not up to the standard as outlined on our web site a complaint should be made immediately and during the course of the holiday to a Long Line representative. In addition if it is not possible to resolve the matter, a complaint should be made to the company. If by the end of your holiday it has not been possible to resolve the complaint to your satisfaction, you must notify the company in writing within 28 days of your return. Failure to do this may reduce or extinguish any rights you may have to claim compensation from Long Line Surf School.
Client’s Responsibility for Accommodation
Each person making a booking shall indemnify the company against all actions, loss, damages and costs whatsoever, in consequence of any claim by any person arising out of any act or default on the part of the client from the date of departure to the time of the said person’s return. The company reserves the right to deal with or settle any such claims as they in their absolute discretion think fit. The company takes no responsibility for your personal belongings, money or travellers cheques, either inside or outside the accommodation.
We reserve the right in our absolute discretion to terminate without notice the holiday arrangements of any client whose behaviour is such that it is likely, in our opinion, or that of our other agents or suppliers, to cause distress, damage, danger or annoyance to other customers, property or any other third party. Under such circumstances we will be under no obligation whatsoever to offer any refund, pay any compensation, or cover any costs you may incur.
Surfing and Stand Up Paddleboarding carry with them a degree of risk both to people and property, even though enjoyed under proper supervision by qualified instructors. They are also strenuous activities that require those taking part to have a reasonable standard of health and fitness. All clients must make us aware of any medical conditions, illnesses or allergies they may have and any prescribed medication they are taking at the time of booking. No-one should participate in any activity if they are suffering from a heart condition or are pregnant. Clients taking part in water sports must be able to swim at least 50 metres. No client should in any circumstances take part in an activity while under the influence of any alcohol, drugs or medication, which may adversely affect their physical abilities.
All clients must agree to abide by all instruction and all decisions that Long Line Surf School's staff and instructors make, in order to secure the safety and comfort of all participants. Clients will have the use of supplier’s equipment during their stay, and are responsible for immediately reporting any damage caused to the equipment, or which becomes apparent whilst the equipment is in their possession.